RFP 26-207-6328 Employee Assistance Program (EAP)

The City of Chesapeake is seeking a qualified vendor to provide a comprehensive Employee Assistance Program (EAP) for its employees and their household members. The program must address a wide range of personal challenges—including substance abuse, mental health, family and financial issues, legal problems, and workplace stress—to help maintain employee well‑being and productivity. Proposals are to be submitted electronically via OpenGov, and the contract will cover the delivery of counseling services, crisis intervention, referrals, and related support activities across the city’s workforce. • Provide confidential counseling (in‑person, telephone, and virtual) for employees and immediate family members. • Offer crisis response, substance‑abuse treatment referrals, legal and financial guidance, and follow‑up case management. • Ensure compliance with federal, state, and local privacy regulations and maintain detailed reporting on utilization and outcomes.