12-001286 Administrator for Continuing Education Program for North Carolina Insurance Producers and Adjusters

The North Carolina Department of Insurance is seeking proposals from interested and qualified organizations to administer the continuing education program for currently licensed NC resident insurance producers, NC resident adjusters/public adjusters, and non-resident adjusters/public adjusters that designate NC as their home state for licensing purposes. The program of CE administration as outlined in this RFP shall be without cost to the Department. The contract shall have an initial term of three years, with the option to renew for up to two additional one-year terms. The vendor shall provide all necessary services to administer the CE program, including course approval, provider management, and record-keeping. • The vendor shall have experience in administering CE programs for insurance professionals. • The vendor shall have a strong understanding of the insurance industry and the CE requirements for insurance professionals. • The vendor shall have the ability to manage multiple providers and courses. • The vendor shall have a robust system for tracking and reporting CE credits. • The vendor shall have excellent customer service skills and be able to respond to inquiries from licensees and providers.