R499--Tele-Town Hall Services for Omaha Veterans Affairs

The Department of Veterans Affairs is seeking a contractor to provide tele-town hall services for the Omaha Veterans Affairs. The contractor will be responsible for providing a one-year base period with four option years. The services will include tele-town hall events, peer-to-peer texting, and pulse campaigns. The contractor will also be required to provide technical support and ensure that the events are working correctly. The government intends to award a contract with an all-inclusive price based on the Statement of Work and 10 tele-town halls per year. Some key points to consider: • The contractor will be required to provide 10 tele-town hall events per year, with up to 10,000 dials out per call. • The contractor will be required to provide peer-to-peer texting, with up to 10,000 messages up to 240 characters. • The contractor will be required to create pulse campaigns, with the option for text and voice message campaigns once per year with up to 60,000 recipient phone numbers. • The contractor will be required to purge data from their infrastructure or move it to a secure network storage within 72 hours of a completed event. • The government intends to award a contract with an all-inclusive price based on the Statement of Work and 10 tele-town halls per year.