Telecommunications Service

The Indian Health Service (IHS) is seeking telecommunications services for the Desert Visions Youth Wellness Center (DVYWC) in Sacaton, Arizona. The purpose of this procurement is to establish a reliable, high-capacity, business-grade telecommunications connection and associated voice services to support healthcare operations. The scope of this project includes acquiring, installing, and activating telecommunications and internet services for the DVYWC. The contractor will provide a 100Mbps x 100Mbps dedicated Ethernet connection, a PRI T-1 circuit, a static IP block, 50 block DID, and six Basic Business Voice (POTS) lines. Some key requirements include: • 99% or higher uptime availability • 24/7 technical support • Maximum latency thresholds appropriate for healthcare operations • Defined escalation procedures The contractor must comply with all FCC and telecommunications regulations, IHS cybersecurity requirements, and HIPAA-related expectations for transmission security.