Credit Reporting Services

The City of Mesa is seeking a vendor to provide comprehensive credit reporting and identity‑verification services to support its utility‑deposit decisions. The contractor must deliver real‑time online credit reports (including full consumer reports, positive ID only, and positive ID with FICO scores) via a secure portal, ensure compliance with federal and state privacy and credit‑reporting regulations, and offer backup procedures and monthly usage reporting. The contract is a fixed‑price, five‑year agreement with possible renewal and extension options, requiring appropriate insurance, indemnification, and record‑retention. • Provide 900 full consumer credit reports, 8,600 positive‑ID‑only reports, and 10,000 positive‑ID‑with‑FICO reports. • Deliver reports through an online portal available 7 am‑6 pm weekdays, with encrypted data handling and strict confidentiality. • Must be affiliated with at least one major credit bureau (Equifax, Experian, or TransUnion) and comply with the Fair Credit Reporting Act, FACTA, and related regulations. • Fixed‑price contract for 5 years (Nov 19 2022 – Nov 18 2027) with optional 5‑year renewal and up‑to‑6‑month extensions. • Requires $1 M per occurrence / $2 M aggregate CGL insurance, workers’ comp, and a 30‑day termination‑for‑convenience clause.