Tenant Relocation Services

The City of Madison Community Development Authority is seeking a contractor to provide tenant relocation services for the first phase of the Taking Shape Triangle Redevelopment Project. The project involves relocating residents from the Brittingham Apartments to a new building, with the goal of minimizing disruption to the current resident base. The selected contractor will be responsible for providing general RAD relocation guidance, developing a relocation phasing strategy, and assisting with the procurement of relocation services. The contractor will also be required to meet with residents, provide relocation updates, and ensure that all printed materials are translated into appropriate languages. The project is expected to be completed in the spring of 2027, and the contractor will be required to provide relocation services for approximately 164 units. • The contractor will be responsible for developing a relocation tracking system and participating in conference calls with the development team and property management. • The contractor will be required to provide relocation updates to residents through written correspondence, phone calls, and individual meetings. • The contractor will be responsible for coordinating with residents and service providers to address social service-related barriers to relocation. • The contractor will be required to establish and maintain relocation files for each household in compliance with federal, state, and local requirements. • The contractor will be responsible for conducting pre-move preparation activities with each affected household and facilitating packing supply distribution and/or packing assistance. • The contractor will be required to assist residents with utility transfers and collaborate with property management to ensure all requirements are met prior to residents vacating their units.