179-2526-277-IT_VOIP

Durham Public Schools is seeking a Cloud-Hosted Unified Communications as a Service (UCaaS) solution or a comparable modernized on-premises VoIP solution to replace and/or upgrade its existing on-premises Cisco Voice over IP (VoIP) system. The current telephony environment consists of two physical Dell PowerEdge servers hosting six virtual Cisco Unified Communications Manager (CUCM) servers, two virtual Cisco Unity Connection servers for voicemail, and two virtual Cisco Emergency Responder servers. The selected vendor will be required to provide a solution that meets the needs of Durham Public Schools, including the replacement and/or upgrade of the existing VoIP system. Key requirements include: * Providing a Cloud-Hosted UCaaS solution or a comparable modernized on-premises VoIP solution * Replacing and/or upgrading the existing on-premises Cisco VoIP system * Meeting the needs of Durham Public Schools for unified communications * Providing a solution that is scalable and flexible to meet the needs of Durham Public Schools * Providing a solution that is secure and reliable * Providing a solution that meets the requirements of the RFP * Providing a solution that is cost-effective and provides the best value to Durham Public Schools.