DA01--Market Research Request Geographic Information System Support

The Department of Veterans Affairs (VA) is conducting market research to identify industry capabilities, best practices, and delivery models for enterprise Geographic Information System (GIS) services and operations. The VA is seeking information from vendors with experience delivering, operating, securing, and modernizing enterprise GIS platforms and services. The scope of work includes system support, customer support, and transition support for the current GIS platform. The VA is interested in understanding proven approaches that improve platform performance, scalability, security, user experience, and operational efficiency while minimizing implementation and operational risk in complex enterprise settings. Some key aspects of the job include: * Providing system support for the GIS platform, including system administration, database administration, and troubleshooting * Providing customer support, including programming, training, and help desk services * Assisting in the transition of the current GIS platform to a new environment * Ensuring compliance with VA policies, procedures, and security requirements * Providing experience with GIS platforms, including ArcGIS Enterprise, Enterprise Geodatabases, and ArcGIS Indoors * Describing approaches for managing and analyzing large-scale datasets, optimizing performance at scale, and ensuring data integrity