Ryan White Aids Drug Assistance Program

The State of Delaware is seeking a vendor to deliver a statewide, web‑based pharmacy‑benefit and information‑management solution for its Ryan White AIDS Drug Assistance Program (ADAP). The contract is for professional services on a one‑year term (with up to four optional one‑year extensions) and requires the vendor to provide eligibility verification, claims adjudication, formulary management, pharmacy payment processing, reporting compatible with HRSA CAREWare, and 24‑×‑7 help‑desk support. The solution must be a SaaS platform hosted in the United States, comply with HIPAA, state data‑classification (Secret) policies, and meet numerous security, insurance, and reporting requirements. • Deliver a secure, proprietary web‑based application (any vendor‑neutral solution) that handles ADAP eligibility, claims processing (NCPDP 5.1+), and formulary management. • Provide ongoing operations, support, and quarterly/annual reporting, including monthly usage reports and rebate support, with strict SLA response times. • Maintain 100 % U.S. data residency, obtain required insurance, background checks, and sign a Business Associate Agreement for handling PHI.