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Agency of Commerce and Community Development·Vermont

1-800-VERMONT CALL CENTER & GENERAL TOURISM INQUIRIES

Closes 4/3/2026$50k – $200kRequest for Proposal
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Description

The Agency of Commerce and Community Development is seeking a customer service representative to answer questions via email and phone from potential travelers to Vermont. The representative will also answer general tourism inquiries that come in through the website, www.vermontvacation.com. Key responsibilities include: • Answering phone calls and emails from potential travelers • Providing information about Vermont tourism • Responding to general tourism inquiries through the website The ideal candidate will have excellent customer service skills and knowledge of Vermont tourism.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Contact

Michele Snyder

[email protected]

(802) 461-5224

Key dates

Opened
2/26/2026
Questions due
3/16/2026
Closes
4/3/2026

Last updated

Details

Type
Request for Proposal
Industry
Hospitality and Tourism
NAICS
561520
Solicitation №
73385

Budget estimate

$50,000 – $200,000

The budget amount for this contract is not explicitly stated, but based on the scope of work, it is estimated to be in the range of $50,000 to $200,000 per year, considering the costs of personnel, equipment, and other expenses. The actual budget amount will depend on the vendor's proposal and the agency's budget.

AI estimate from the solicitation

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