Vision Insurance

The City of Murfreesboro is seeking a vision insurance provider to administer its fully-funded Vision Insurance Preferred Provider Organization (PPO) plan for active full-time employees and their eligible dependents. The selected provider will be responsible for administering the plan, providing customer service, and meeting the City's requirements for network access, online capabilities, and administrative requirements. The City is looking for a provider that can offer a competitive premium rate, a strong network of vision providers, and excellent customer service. The contract will be for a three-year period, with an option to extend for up to two additional one-year periods. • The City has approximately 1,400 active full-time employees, 70 pre-Medicare retirees/LTD, and 244 post-Medicare retirees/LTD. • The City's current contract for administration of the City's vision PPO plan is with Blue Cross Blue Shield of Tennessee, which expires on December 31, 2025. • The City is seeking a provider that can offer a competitive premium rate, a strong network of vision providers, and excellent customer service. • The provider must be able to administer the City's current vision PPO plan design and provide a network of vision providers that are geographically accessible to employees of the City. • The provider must also provide online capabilities, including the ability to monitor claims, run reports, and make enrollment changes online. • The City prefers a provider that can offer a dedicated account manager and a toll-free number for customer service. • The provider must comply with all applicable federal, state, and local laws and regulations, including HIPAA.