Cambus Computer Aided Dispatch/Automatic Vehicle Location (CAD/AVL) System

The University of Iowa is seeking proposals from qualified suppliers to provide a Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) system for the Cambus transit system. The system should include real-time vehicle tracking, automated dispatch functionality, and data reporting and analytics tools. The proposed solution should integrate with current integrational centers and feed into the University's current rider-facing application. The University is looking for a system that can enhance operational efficiency, automate dispatch functions, and contribute to customer service efforts. Key features of the proposed solution should include: • Real-time vehicle tracking using GPS • Automated dispatch functionality • Web-based user interface for dispatchers, supervisors, and administrators • Data reporting and analytics tools for ridership, on-time performance, vehicle/system history, and other operational metrics and KPIs • Ability for Cambus staff to adjust route alignments and schedules • Incorporation of operator panic button to covertly alert dispatch to safety or security threats The University is looking for a supplier that can provide a comprehensive solution that meets the requirements outlined in the RFP. The proposed solution should be able to integrate with the University's existing systems and provide a high level of customer service. Some of the key benefits of the proposed solution include: • Enhanced operational efficiency • Automated dispatch functions • Improved customer service • Real-time vehicle tracking • Data reporting and analytics tools The University is looking for a supplier that can provide a high-quality solution that meets the requirements outlined in the RFP. The proposed solution should be able to integrate with the University's existing systems and provide a high level of customer service.