Video Captioning Services, Term Contract

Baltimore County seeks a qualified vendor to provide professional video captioning and transcription services for all County‑produced videos, ensuring compliance with Section 508, the ADA, and Title 7. The contract is a one‑year term (with up to four one‑year renewal options) and will be awarded on a lump‑sum basis to the lowest responsive and responsible bidder. Vendors must deliver .srt caption files within 48 hours of video receipt and provide corrections within one business day. Services include English and Spanish captioning at 99 % accuracy, with optional future services such as real‑time captioning, voice‑over dubbing, descriptive video information, and minor audio/video editing. The County will issue purchase orders as needed; volume varies month‑to‑month (approximately 7,700 minutes annually). • Minimum 5 years experience in professional captioning • Ability to provide both English and Spanish captions (SRT format) • Turn‑around: 48 hours for initial caption delivery, 1 day for corrections • Contract term: 1 year, renewable up to 4 additional years • Pricing: $6.70 per English minute, $1.00 per Spanish minute (2024 sample volumes) • Required insurance and compliance (HIPAA, indemnification, etc.)