City of Aurora Temporary Warming Center Overnight Security

The City of Aurora is seeking a qualified security firm to provide overnight (7 pm‑7 am) security services at its Temporary Warming Center located at 712 S. River St., Aurora, IL. The contractor must staff trained security officers who can de‑escalate conflicts, manage crises involving homeless individuals, and maintain a safe environment for residents, staff, volunteers, and visitors. The contract will cover approximately 90 nights of operation, with the City providing the facility, rules, and coordination support. Proposals must be submitted electronically by September 30, 2026, and will be evaluated on qualifications, pricing, and experience with vulnerable populations. • Provide 1‑2 security officers per night (7 pm‑7 am) for up to 90 nights per year. • Officers must be trained in de‑escalation, trauma‑informed care, first aid/CPR, and emergency response. • Contractor responsible for all staffing, supervision, background checks, insurance, and compliance with local, state, and federal regulations. • Pricing to be submitted in a separate pricing table; no price discussion in the technical narrative. • Evaluation weighting: 40 % qualifications/experience/training, 40 % pricing, 20 % prior work with vulnerable populations. • Submission via OpenGov portal; mandatory electronic submission; no paper bids accepted. • Required certifications include Illinois Private Security Contractor Agency License and appropriate insurance limits.