UMGC RFP #92317 Branded Merchandise Management Services

The University of Maryland Global Campus (UMGC) is seeking a qualified firm to provide end‑to‑end branded merchandise management services. The award will cover three program areas: internal faculty and staff ordering of branded apparel, a public‑facing e‑commerce “Gear Site,” and on‑site retail operations for Grad Walk commencement events. The contractor must handle product sourcing, inventory management, fulfillment, e‑commerce platform administration (including PCI‑DSS compliance and SSO integration), pop‑up event staffing and logistics, and ongoing reporting. The contract is a one‑year term with five optional one‑year renewals, a maximum ceiling of $1 million, and includes mandatory MBE subcontracting (≥ 3 %) and Maryland Tier 1 living‑wage compliance. • Manage inventory, sourcing, and fulfillment for a broad catalog of UMGC‑branded apparel and accessories. • Operate and maintain the public Gear Site (e‑commerce storefront) with SSO, accessibility, and security standards. • Execute on‑site Grad Walk pop‑up retail events (Dec 10‑13 2026) and provide staffing, POS, and post‑event reconciliation. • Provide a revenue‑share or fee‑based business model, detailed pricing, and monthly performance reporting. • Meet MBE participation, living‑wage, insurance, and compliance requirements (PCI‑DSS, WCAG 2.1 AA, etc.).