Fiserv Technology, Integration, and Business Process Optimization Services

The Bank of North Dakota (BND) seeks qualified vendors to deliver technology integration, business‑process‑optimization, and data‑management services centered on Fiserv banking platforms. The contract will be awarded on a multiple‑award, work‑order basis, allowing vendors to accept or decline individual tasks. Vendors must demonstrate deep expertise with Fiserv applications (Premier, Director, Communicator Advantage, etc.) and the ability to provide advisory, configuration, and implementation support across banking operations, data analytics, and automation. The solicitation emphasizes a fully‑loaded blended hourly rate schedule and requires completion of a Third‑Party Risk Management (TPRM) security assessment prior to award. No guaranteed volume of work is provided; work will be issued “as‑needed” over a one‑year base term with possible renewals. • Core services: business‑process analysis, Fiserv system optimization, integration with third‑party tools, data‑management and reporting, and automation (including RPA/AI). • Delivery model: multiple contracts, individual work orders; vendors may accept/decline each order; no minimum work volume. • Requirements: proven banking/Fiserv experience, fully‑loaded labor‑rate schedule, TPRM security questionnaire, insurance (≥ $2 M), and registration on ND Buys and Secretary of State vendor systems. • Timeline: questions due 19 Feb 2026, proposals due 5 Mar 2026 2:00 PM CT, offer held ≥ 180 days, contract start ≈ 8 Apr 2026.