J063--Black Hills Security System Maintenance Sources Sought

The Department of Veterans Affairs is seeking sources for security system maintenance and upgrading services at the Black Hills Health Care System. The services include maintenance and upgrades for the C-Cure 9000 Physical Access Control System, Milestone Video Management System, Centurion Panic/Duress System, and the Morse Watchman Key-watcher System. The contractor must provide labor for routine preventative maintenance, emergency support, software updates, and system optimization and upgrades. The contract is for a base year with four option years. • The contractor must provide C-Cure 9000, Milestone, and OSHA 10 Certified Technicians. • The contractor must provide labor for five days per month to perform routine preventative maintenance. • The contractor must provide emergency service requests with a four-hour response time. • The contractor must provide labor associated with equipment repair services and associated replacement costs for equipment deemed faulty. • The contractor must provide monthly reports documenting all services provided.