RFP - Mail & Print Services

Tennessee Tech University is seeking a single‑source contractor (or multiple contractors) to provide comprehensive mail‑handling and managed‑print services across its main campus and nearby extension offices for a five‑year term. The scope includes receiving, processing, storing, and delivering inbound and outbound mail (including parcels), operating 24‑hour locker banks or self‑service kiosks (optional), maintaining a fleet vehicle, and furnishing staff (with preference for student workers). Print services cover high‑volume color and B/W printing, finishing, bindery, wide‑format output, and an online storefront integrated with university ERP, with the contractor responsible for operating and maintaining university‑owned equipment and delivering finished jobs campus‑wide. The contract also requires robust reporting, data‑security compliance (FERPA/HIPAA/GLBA), performance bonds, and insurance coverage. • Mail services for ~140 daily internal stops, weekly routes, and package handling, with delivery before 3 pm M‑F. • Print services managing >2 M annual impressions, operating a multi‑printer shop (Konica, Mimaki, etc.), and generating revenue that must cover expenses. • Five‑year term (Sept 1 2026 – Aug 31 2031) with fixed rates, no escalation unless amended, and a performance bond equal to one year’s contract value.