Online Statistics Collection Tool

The Idaho Commission for Libraries is seeking a ready‑to‑run commercial‑off‑the‑shelf (COTS) online statistics collection tool for up to 150 public libraries. The system must enable data entry, validation, reporting, and export functions, with robust security, 24/7 web access, and dedicated support. The contract will be awarded on a “all‑or‑none” basis to the lowest‑total‑cost, responsive vendor, with an initial three‑year term and up to two one‑year extensions. • Provide a secure, browser‑based platform that supports data collection, editing, and automatic calculations for library statistics. • Include comprehensive reporting, Excel data export, email notifications, and administrative controls (lock/unlock, view all submissions). • Deliver a fully supported solution with a dedicated technical‑assistance phone line and a 48‑hour maintenance‑notice policy.