Santa Fe County Employee Vision Insurance RFP (2026‑0034‑HR)

Santa Fe County seeks a fully‑insured vision‑insurance provider to cover approximately 900 active county employees and their dependents, replicating the county’s existing plan design while delivering a broad provider network, robust online tools, and enforceable performance guarantees. The contract will be for four years beginning January 1 2026, with optional one‑year extensions, and must include firm, net‑of‑commission premium rates for four enrollment tiers, a 2‑year rate guarantee (3‑year preferred), and compliance with NM insurance, ERISA, and HIPAA requirements. Vendors must also submit a Geo Access Report demonstrating adequate optician, optometrist, and ophthalmologist coverage within a 10‑mile radius for each ZIP code, and complete a detailed questionnaire covering minimum contractual, network, service, and administrative criteria. • Provide fully‑insured vision coverage that mirrors the current county plan (benefits posted on the county website). • Submit firm, net‑of‑commission premium rates for Employee Only, Employee + Spouse, Employee + Child(ren), and Family tiers, with a minimum 2‑year rate guarantee. • Deliver a Geo Access Report (≥2 opticians, ≥2 optometrists, ≥1 ophthalmologist within 10 mi of each ZIP code) and meet performance‑guarantee metrics (claims turnaround, customer‑service response, etc.). • Complete the mandatory Excel questionnaire, supply required insurance certificates, and adhere to the September 5 2025 electronic submission deadline via Dropbox (also email copies to the contacts).