MOBILE COMMUNICATION CAPTURE & M365 EDISCOVERY INTEGRATION

The County of Los Angeles Internal Services Department is soliciting bids for a comprehensive solution that captures mobile communications and integrates Microsoft 365 e‑discovery capabilities. The award will cover a per‑user annual software subscription, one‑time professional services for implementation, customization, configuration, and training. All work must be performed under the County’s compliance requirements, including cyber‑liability insurance, Business Associate Agreement, and local small‑business preferences. • Scope includes licensing a mobile‑communication capture platform and M365 e‑discovery integration (per‑user annual subscription). • One‑time professional services: implementation, integration, customization, configuration, and training. • Delivery to ISD‑Customer Direct, 9150 E. Imperial Hwy, Downey, CA 90242. • Bids submitted exclusively via the County’s Vendor Self Service (VSS) portal; no paper bids accepted. • Required attachments: completed RFB form, Appendix A forms, insurance certificates, Business Associate Agreement, and other certifications. • Evaluation based on lowest total acceptable offer; small‑business participation encouraged. • Contract terms include net‑30 payment, 90‑day warranty, mandatory cyber‑liability insurance ($2 M per occurrence), and compliance with California public‑records and anti‑gratuity rules.