Benzie Betsie Valley Fiber Maintenance

The Benzie County Central Schools (BCCS) is seeking a qualified vendor for a service level agreement (SLA) for the maintenance and operation of approximately 14 miles of fiber-optic cable between Benzie County Central High School and Betsie Valley School. The contract will begin on July 1, 2026, and the vendor will be responsible for maintenance and operation, including location services, seven days a week, twenty-four hours a day. Some key aspects of the project include: • Maintenance and operation of the fiber-optic cable • Location services • Routine maintenance and inspection for both underground and aerial location services • Payment of Miss Dig fees as part of the maintenance contract • Scheduled maintenance windows and scheduling practices for planned outages • Handling of unscheduled outages and customer problem reports • Repair of fiber breaks • Post-repair testing • Replacement of damaged fiber • Policies for customer notification regarding maintenance