RFP AVIA 26-35 Airport Traffic and Curbside Enforcement

The City of Charlotte’s Aviation Department is seeking a qualified contractor to provide comprehensive airport traffic control, curbside enforcement, and passenger‑service operations at Charlotte Douglas International Airport. The contract will cover 24‑hour traffic‑control staffing and 16‑hour curbside‑service staffing, with minimum agent counts per shift, supervision, training, reporting, and compliance with extensive security, insurance, and diversity requirements. The award will be a fixed‑price, three‑year contract with two optional one‑year renewals, beginning January 25 2027. • Provide 24/7 traffic‑control agents (minimum 14 per shift) and 16/7 curbside agents (minimum 8 per shift) with on‑site supervisors. • Manage pedestrian and vehicle flow, enforce parking/commercial‑vehicle regulations, and deliver customer‑service assistance throughout terminal entrances. • Must meet background‑check, security‑badge, E‑Verify, insurance, and minority‑business‑utilization obligations; submit detailed pricing worksheet and required certifications by August 5 2026.