Solicitation: 202512171 CRM System for Maine State Museum

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Title:  

Solicitation: 202512171 CRM System for Maine State Museum

Agency:  

Maine State Museum

State:  

Maine

NAICS Code:  

511210

Industry:  

Information Technology and Software Development

Solicitation Type:  

Request for Information

Solicitation ID:  

RFI - 94M - 202512171

Open Date:  

1/12/2026

Pre-Bid Meeting Date:  

1/21/2026

Questions Due Date:  

1/22/2026

Close Date:  

2/4/2026

Project Duration:  

134 days

Last Updated:  

Description:
The Maine State Museum is seeking a new Customer Relationship Management (CRM) system to manage its administrative needs. The museum is looking for a system that is user-friendly, efficient, and secure, and that can integrate with other state government information technology requirements. The system should be able to track visitor data, manage group reservations, and provide reporting and analytics capabilities. The museum is also looking for a system that can be customized to meet its specific needs, and that has a strong support and training program. • The CRM system should be able to track visitor data, including demographics and contact information. • The system should be able to manage group reservations, including scheduling and payment processing. • The system should provide reporting and analytics capabilities, including dashboards and data visualization tools. • The system should be customizable to meet the museum's specific needs. • The system should have a strong support and training program. • The system should be able to integrate with other state government information technology requirements.
Attached Files:

Please visit the bid source via the “Link to Bid Source” button below for documentation.

Contact Information:

Sheila Mcdonald(Buyer)

sheila.mcdonald@maine.gov

(207) 287-6603

Budget Estimate (AI):

$100,000 – $500,000

The budget for this opportunity is estimated to be between $100,000 and $500,000, based on the complexity of the CRM system and the level of customization required. The museum is seeking a system that can be customized to meet its specific needs, and that has a strong support and training program. The budget will depend on the specific requirements of the museum and the level of expertise of the vendor.

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