RFP_MCC_Maintenance Management System

The City of Minneapolis is seeking a qualified vendor to implement a comprehensive Computerized Maintenance Management System (CMMS) for the Minneapolis Convention Center. The scope includes system configuration, data migration, user training, ongoing technical support, mobile field capabilities, reporting, and stringent security and compliance requirements. The contract is capped at $175,000 and runs for an initial three‑year term with two optional one‑year extensions. • Deliver a fully functional, cloud‑based CMMS tailored to the Convention Center’s operational workflows. • Provide integration services to migrate legacy data, configure assets, work‑order processes, and inventory management. • Offer training, documentation, and post‑implementation support, including mobile app access and 24/7 technical assistance. • Meet extensive security standards (SAML SSO, OWASP Top 10, US‑based data residency, incident response timelines) and maintain 99.9% system uptime. • Comply with Section 508/WCAG 2.1 AA accessibility, provide detailed reporting dashboards, and support optional contract extensions.