The University of Iowa’s College of Dentistry seeks a vendor to provide a comprehensive dental provider insurance credentialing software solution and associated services. The solution must support credentialing for roughly ten insurance carriers, provide administrative access for three users, and integrate with existing university systems (e.g., Active Directory). The university requires detailed documentation, sample reports, a service‑level agreement, and a full implementation plan including training, support, and optional mobile capability. The contract term is one year with up to four one‑year extensions, and the award will be based on technical merit, experience, financial stability, and cost.
• Required deliverables: software (cloud‑based or on‑premise), licensing for three admin users, implementation, integration, training, support, and documentation.
• Mandatory attachments: audited financial statements, itemized quote, project plan, sample reports, SLA, VPAT (optional), connectivity/workflow diagrams, and completed IT questionnaire.
• Evaluation criteria include functionality, usability, maintainability, vendor experience, and pricing.
• Submission via eBid by 11 Sept 2026 03:00 PM CT; questions due 15 Oct 2026 03:00 PM CT.