Wireless-as-a-Service Provider for Tennessee State Parks

The State of Tennessee’s Department of Environment and Conservation is seeking a qualified vendor to deliver a full‑cycle Wireless‑as‑a‑Service (WaaS) solution for its State Parks. The contract covers design, installation, operation, monitoring, security, analytics, support, and training for Wi‑Fi networks across eleven priority parks with future expansion as fiber becomes available. The award will be based primarily on technical merit (60 % of score) with cost as the remaining factor. • Provide 100 % blanket Wi‑Fi coverage in campgrounds, lodges, visitor centers, and other park facilities, using enterprise‑grade outdoor equipment (Wi‑Fi 7 or equivalent). • Deliver end‑to‑end services: network design, pole and conduit installation, fiber/back‑haul integration, ongoing NOC monitoring, DMCA enforcement, security (IDS/IPS, encryption), analytics dashboards, and 24/7 help‑desk support. • Meet extensive compliance requirements: Tennessee Electrical Contractor and Contractor’s licenses, $5 M performance bond, insurance, SOC 2 Type 2, annual penetration testing, data‑privacy and breach‑notification obligations. • Contract term is 60 months with two optional 30‑month renewals; maximum contract liability $10 M and performance bond $5 M. Qualified respondents will attend a mandatory site visit at Cedars of Lebanon before submitting cost proposals.