On-Call Comprehensive Communication Services

The City of Tacoma’s Public Utilities department is seeking an on‑call communications firm to provide a full suite of public‑relations, marketing, crisis‑communication, digital, and community‑engagement services on a task‑order basis. The contract will run for a two‑year base period with the possibility of three one‑year extensions, and the total spend will not exceed $100,000. Vendors must demonstrate comprehensive communications expertise, hold appropriate Washington equity certifications, and be able to respond rapidly to a variety of communication needs across utility divisions. • Provides on‑call, as‑needed support covering PR, media relations, social‑media, branding, website content, translation, training, and reporting. • Requires a single‑vendor or team capable of delivering all listed services; partial‑scope proposals will be rejected. • Contract includes a base term of 2 years (potentially up to 5 years) with a not‑to‑exceed ceiling of $100 K, and the vendor must meet insurance, equity, and federal compliance requirements.