2526-015-RFP Managed Security Service Provider (MSSP)

Long Beach Unified School District is seeking a Managed Security Service Provider to operate a 24×7/365 Security Operations Center, provide SIEM provisioning, log collection and correlation, incident response coordination, asset discovery, and regular reporting for a K‑12 district serving roughly 60,000 students and 11,000 staff across about 90 sites. The contract is for a three‑year term and requires compliance with FERPA, CIPA, and other education‑related regulations, as well as meeting tight SLA metrics for detection and response. The vendor must handle onboarding of up to 150,000 devices within 90 days of contract award and may be required to support optional services such as threat‑hunting and tabletop exercises. • 24×7 SOC monitoring with SIEM capacity up to 150 k devices. • Incident response triage, containment, and coordination with the district’s existing IR retainer. • Continuous log ingestion from endpoints, network devices, cloud SaaS, identity systems, and critical business applications. • Monthly technical and quarterly executive reports; SLA‑driven performance metrics (e.g., ≤15 min detection for critical alerts). • Mandatory pre‑proposal conference attendance (April 21 2026) and a 90‑day onboarding window for Tier 1 assets.