For the Procurement of Medicaid Support Services Enrollment Assistance and Perform Non Discretionary Administrative Services

This RFP seeks a contractor to provide Medicaid support services, focusing on enrollment assistance and non‑discretionary administrative functions for the County Welfare Agency. The scope includes managing eligibility verification, data entry, customer service, and ongoing compliance reporting for Medicaid recipients. The contractor will act as a liaison between applicants and the state Medicaid system, ensuring accurate and timely processing of enrollment applications and supporting the agency’s operational needs. • Enrollment assistance: intake, verification, and submission of Medicaid applications. • Administrative support: data management, record‑keeping, and compliance reporting. • Customer service: answering queries, providing guidance, and handling follow‑ups for applicants. • Continuous performance monitoring and reporting to the County Welfare Agency.