PARKING MANAGEMENT AND ENFORCEMENT SOLUTIONS

The City of Wilmington seeks a comprehensive, vendor‑owned parking‑management and enforcement solution to modernize its five garages (2,478 spaces) and three surface lots (141 spaces). The solution must include license‑plate‑recognition (LPR) cameras, occupancy sensors, real‑time dashboards, mobile/web payment integration, automated gate control, and self‑releasing boot capability, all integrated with the city’s existing TIBA PARCS and IPS systems. The contract is a three‑year base term (2026‑2029) with an optional two‑year renewal, and the initial phase (Skyline Garage) must be operational within six months of award. The City will evaluate proposals on experience, price, references, and completeness, and requires a 30‑day continuous User Acceptance Test before final acceptance. • Provide hardware (LPR cameras, sensors, LED occupancy signage) and software platform with API integration to existing city systems. • Deliver installation, network provisioning (including WAN for Skyline Garage), configuration, training, and SLA‑based support (99.5 % uptime, defined liquidated damages). • Offer mobile and contactless payment support (NFC, integration with PayByPhone, TEZ, etc.) and automated boot/immobilization services.