RFP 2026-1600-028 - Medicaid Administrative Claiming (MAC) Time Study

The State of Alaska Department of Health seeks a qualified vendor to design, implement, and operate a statewide, stratified time‑study system for Medicaid Administrative Claiming (MAC). The contractor will deliver a customized software platform that randomizes and schedules staff surveys, captures time‑study data, generates quarterly cost‑pool reports, and supports quality‑assurance processes. Ongoing responsibilities include system maintenance, quarterly cost‑pool calculations, training for state staff and participating agencies, and continuous improvement support. The project budget is $3‑$4 million, with a go‑live date of 2 January 2027 and an anticipated multi‑year operational phase. • Implement and configure a stratified random‑moment time‑study (RMTS) software solution with email/text survey delivery. • Provide a quarterly cost‑pool tool that tracks individual employee Medicaid‑related expenditures. • Deliver training materials and conduct training for state personnel and agency users. • Manage ongoing system operations, reporting, and quality‑improvement activities. • Support onboarding of new agencies and update the MAC Operations Manual. • Meet all state and federal compliance requirements, including reporting for federal matching funds.