Parole After Hours Answering Service

The CT Department of Correction is seeking information on current platforms available for communication and incident response services for all Parole & Community Services locations statewide. Online demonstrations via Teams will be required as a part of this RFI. The scope of work includes providing after-hours answering services for parole and community services locations. Key aspects of the project include: • Providing a platform for communication and incident response services • Offering online demonstrations via Teams • Meeting the requirements outlined in the attached Scope of Work document • Providing services for all Parole & Community Services locations statewide The CT Department of Correction is looking for vendors who can provide a reliable and efficient platform for communication and incident response services. The ideal vendor will have experience in providing similar services to government agencies or large organizations.