Request for Proposals for Google Backup

The City of Asheville seeks a comprehensive, cloud‑to‑cloud backup and recovery solution for its Google Workspace environment (Gmail, Drive, Chat, Calendar, Contacts). The vendor must provide a SaaS service that ensures at least ten‑year retention, litigation‑hold capabilities, searchable e‑discovery, and seamless restoration to user accounts, while complying with North Carolina public‑records law and maintaining U.S. data residency. The contract is for an initial one‑year term with two optional one‑year renewals, and the solution must be fully implemented by October 31 2026. • Provide automated, continuous backup of all Google Workspace components with 10‑year retention and export capabilities. • Deliver a secure, US‑based SaaS platform meeting encryption, uptime SLA, and audit‑log requirements. • Include implementation planning, training, and ongoing support; submit three government references and comply with NC public‑records and E‑Verify regulations.