Request for Proposal - Supplemental Disability Benefits Processing

The State of Oregon is seeking a contractor to process supplemental disability benefits on behalf of the Agency for insurers that elect not to process or pay these benefits to injured workers. The contractor will be responsible for determining the worker's eligibility for supplemental disability within 14 days of receipt of the worker's verifiable documentation of wages from any secondary jobs and paying the worker supplemental disability benefits due once each 14 days. The initial term of the contract is anticipated to be five years with options to renew up to a cumulative maximum of ten years. The estimated value of the contract is $2,000,000.00 for the cumulative contract term. • The contractor must have experience in processing workers' compensation claims and supplemental disability benefits. • The contractor must have a thorough understanding of Oregon workers' compensation laws and rules. • The contractor must be able to process and pay supplemental disability benefits in a timely and efficient manner. • The contractor must be able to provide excellent customer service to workers and insurers. • The contractor must be able to maintain accurate and detailed records of all transactions and communications.