ERP RFP No. 20477-092226 – Enterprise Resource Planning System Implementation

The City of Jackson is procuring an enterprise‑wide ERP solution that will consolidate multiple municipal functions into a single, integrated platform. The scope includes financial accounting (General Ledger), grant monitoring, housing program management, 311 resident services, permitting & licensing, code enforcement, public works and stormwater asset management, and capital project tracking. The City will consider both single‑vendor and modular (multi‑vendor) approaches, but prefers a single‑award solution. Vendors must demonstrate capability to integrate with existing systems such as Tyler Munis (financial), Cityworks (public works), and CitySourced (311). Cloud hosting must meet security standards (FedRAMP optional; SOC 2 Type II acceptable; AWS Commercial cloud allowed). The anticipated go‑live date is October 1 2027, with a hard timeline for data migration (up to ~360,000 service‑request records) and phased implementation options. The solicitation includes a pre‑proposal conference (Sept 10, 2026) and an extended submission deadline of Oct 6, 2026 at 15:30. • Required modules: Financial ERP/GL, Grant Monitoring, Housing Programs, 311 Resident Services, Permitting & Licensing, Public Works/Stormwater Asset Management. • Integration with Tyler Munis, Cityworks, CitySourced, GIS, and other third‑party APIs. • Cloud‑hosting security requirements (FedRAMP optional, SOC 2 Type II, penetration testing). • Preference for a single‑vendor award but modular bids accepted. • Data migration of up to 360 k records; real‑time or batch sync options. • Project budget not disclosed; funding expected from multiple city departments and requires City Council approval. • Hard go‑live deadline: October 1 2027.