The State of Delaware is seeking a single “Solution Integrator” to deliver a comprehensive, cloud‑based ERP built on Workday, including procurement, implementation, integration of third‑party SaaS tools, and long‑term support. The vendor must provide a unified contract for all software, handle full lifecycle services (design, configuration, testing, change management, go‑live, post‑implementation support), and meet stringent security, compliance, and data‑migration requirements. The effort includes a phased rollout, extensive training, and a ten‑year support/maintenance horizon, with milestone‑based payments tied to project phases.
• Deliver a Workday‑based SaaS ERP covering payroll/HCM and financial management, plus integrate RedRover, QuestionMark, Euna, Training Orchestra, etc.
• Provide full implementation services (fit‑gap analysis, configuration, testing, OCM, risk management, go‑live) and ongoing maintenance with 24/7 support and 99.9 % uptime SLA.
• Meet FedRAMP, NIST 800‑53, IRS Pub 1075, and Delaware‑specific compliance, including robust identity‑management (OKTA, SAML/OIDC) and data‑migration from legacy PeopleSoft systems.