DESC 911 Medical Director

The State of New Hampshire, Department of Safety, Division of Emergency Services and Communications is seeking a Medical Director to provide clinical oversight, medical direction, and professional guidance for the State’s 911 Emergency Medical Dispatch program. The selected vendor will be responsible for providing a qualified Medical Director who will work collaboratively with State personnel to ensure that EMD protocols, policies, training, and quality assurance processes align with nationally recognized medical standards, evidence-based practices, and applicable state and federal requirements. The contract will be a firm fixed-price agreement with an initial term of five years, and the Agency may extend the contract for up to two additional terms of two years each. The vendor must provide all labor and associated expenses necessary to perform the required services, including mileage, parking, tolls, transportation, lodging, meals, materials, equipment, tools, and report preparation. The vendor will be required to submit a cost proposal based on the provided worksheets, and the Agency will evaluate proposals based on experience and qualifications, candidate retainability, and pricing. • The Medical Director will provide up to 72 hours of standard service per year, including participating in the oversight of ongoing education, training, and medical guidance, and participating in quality improvement and risk management activities. • The Medical Director will also provide up to 16 hours of emergency service per year, which will be billed at the then-current hourly rate. • The vendor must notify the Agency as soon as practicable of any emergency or unplanned absence of the Medical Director and make reasonable efforts to provide appropriate coverage during such absences. • The vendor must comply with all applicable State controls, policies, regulations, and security requirements while on State property.