Non-Emergency Medical Transport (NEMT) Technology System

The State of Wyoming is seeking a vendor to provide a Non-Emergency Medical Transportation (NEMT) technology system to support the coordination of medical transportation for Medicaid members and other statewide populations. The system should be capable of handling real-time GPS routing, automated scheduling, and integrations with various transportation providers. The vendor will be responsible for designing, developing, and implementing the system, as well as providing ongoing maintenance and support. The contract is expected to be for a period of 5 years, with the option for renewal. The vendor will be required to provide a comprehensive proposal, including a detailed description of their approach, technical capabilities, and pricing. • The system must be able to handle multiple user personas, including riders and case managers. • The system must be able to integrate with various transportation providers, including commercial rideshare services. • The system must be able to handle real-time GPS routing and automated scheduling. • The system must be able to provide digital trip logs, vehicle GPS tracking, and real-time data reporting. • The system must be able to support a multi-tenant, event-driven architecture. • The system must be able to provide a user-friendly interface for riders and case managers. • The system must be able to provide robust security and compliance features, including cyber liability insurance and data encryption.