UTILITY BILL PRINTING AND MAILING SERVICES 26-015-PW

The County of DuPage is seeking a qualified vendor to provide utility bill printing and mailing services for approximately 27,000 customer accounts. The County issues bi-monthly bills for water and sewer services, and also sends past due and disconnection notices. The vendor will need to work with the County's existing utility billing system, Tyler Technologies' Munis. The scope of work includes printing and mailing services for these bills and notices. Key aspects of the job include: • Providing printing and mailing services for approximately 27,000 customer accounts • Working with the County's existing utility billing system, Tyler Technologies' Munis • Issuing bi-monthly bills for water and sewer services • Sending past due and disconnection notices • Meeting the County's requirements for timely and accurate billing and notice delivery