Surency Life & Health Insurance Company dba Surency
Description
This contract provides Sedgwick County with a comprehensive administration service for its employee Flexible Spending Accounts (FSA), covering health‑care and dependent‑care spending. The awardee will handle eligibility enrollment, claim adjudication, debit‑card issuance, ACH reimbursements, monthly reporting, compliance testing, and member support. The County will supply payroll‑deduction files and open‑enrollment data; the vendor will prefund claims, manage custodial banking, and maintain all plan documentation for a non‑ERISA Section 125 plan. The three‑year base term runs from 1 Jan 2022 to 31 Dec 2024, with two one‑year renewal options. Evaluation emphasized technical capability, customer service, experience with government entities, and a modest cost weighting.
• Scope: Full‑service FSA administration (enrollment, claims, debit cards, reporting, compliance testing).
• Vendor: Surency Life & Health Insurance Company dba Surency, selected from 164 respondents.
• Term: 3‑year base period plus up to two 1‑year extensions; contract value estimated at roughly $250 K.