Subscriptions & Support, Multi-Factor Authentication

This contract awards Snohomish County a multi‑factor authentication (MFA) subscription covering 1,150 user seats, together with an advanced support add‑on. Identity Automation won the award as the lowest responsive bidder, offering a unit price of $18.02 per seat for the MFA service and a flat $4,000 fee for advanced support, totaling $24,723. The county requires delivery of the subscription licenses within 14 days of award and has no prompt‑payment discounts or purchase‑card fee waivers. The procurement was conducted via a full and open competition RFP, with the bid submission deadline on June 13 2024 and the award announced on June 26 2024. • Scope: 1,150 MFA subscription seats + advanced support package. • Awarded Vendor: Identity Automation (total $24,723). • Delivery Window: 14 days after award; no renewal terms disclosed. • Procurement Method: Competitive RFP (full open competition).