This award represents a not‑to‑exceed purchase order for a one‑year Premium Certified Helpdesk service supporting architecture, engineering, and construction users within Cuyahoga County. The contract is a single‑source informal procurement, sealed and awarded without competition, and is limited to a single vendor (vendor not identified). The purchase includes two line items: a collection subscription for a single user and a one‑year premium helpdesk service.
• Procurement type: Informal, sealed, single‑award.
• Scope: Provide helpdesk support and a single‑user software collection for architecture/engineering staff.
• Value: Approximately $15,000 total for the two award lines.
• Duration: One‑year term starting mid‑March 2021.
Attached files
The award documents live at the source — open the contract source above to download them.