The contract is for campus-wide towing and storage services at Eastern Kentucky University. The successful contractor will be required to provide towing services to the university's impound lot, as well as storage services at the contractor's impound lot. The contract has a term of one year, with an option to renew for four additional one-year periods. The university desires pricing to be firm throughout the life of the contract, including renewal years. Some key points about the job's work and scope-of-work include:
• The contractor must have a secure and accessible impoundment lot.
• The contractor must have tow trucks available for service calls 24 hours a day, 7 days a week.
• The contractor must have a working two-way communication system capable of communication with each tow truck.
• The contractor must arrive at the location requested within 20 minutes from the time the request is made.
• The contractor must assist and obey the instructions of the Parking Control Officer, Police Officer, or Cadet employee at the scene.
• The contractor must be directed by the Parking Control Officer, Police officer, or Public Safety Officer to assist a university department, construction contractor, etc., to move vehicles within a parking lot or construction site.