Harmonic Omeneon Mediadirectors and Mediastores Support

The Iowa Department of Administrative Services is seeking a single bidder to provide Harmonic Omeneon Mediadirectors and Mediastores Support. The contract term is from September 24, 2023, to September 23, 2024, with the option to renew for up to 5 annual extensions. The contract includes requirements for premium support, transfer and mirror only ProXplore bundle, and standard support. The bidder must agree to the terms and conditions, including payment terms and administrative fees. The contract value is estimated to be $9,000.00. Key aspects of the contract include: • Premium support with 24/7 remote telephone support • Transfer and mirror only ProXplore bundle • Standard support with 8am-5pm Monday-Friday local time remote telephone support • Quarterly sales reports and administrative fees • Payment terms and terms of Pcard acceptance