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Awarded contract·Idaho Department of Health and Welfare·Idaho

SSA - Web Infrastructure for Treatment Services (WITS), an i

Won by FEI.com, Inc.$2.5MSingle Award
Contract source

Awarded vendors

  • FEI.com, Inc.

Description

This contract authorizes the Idaho Department of Health and Welfare to award a five‑year, sole‑source agreement to FEI.com, Inc. for the continued development, hosting, maintenance, and support of the Web Infrastructure for Treatment Services (WITS) electronic health record system. The agency justifies the award on the basis that FEI’s WITS/ICANS platform is uniquely configured for state‑wide behavioral health services and that the estimated cost to switch to an alternative system exceeds the value of the proposed contract. • Scope includes software enhancements, annual hosting, help‑desk support, user training, system configuration, and integration with state and federal reporting systems. • Total estimated contract value is $2,501,414 for the five‑year period (≈ $500 k per year). • The current contract (BC1094) expires 30 June 2026; the new award will begin after that date to ensure continuity of services. • A detailed feature‑by‑feature comparison (Attachment 3) shows no viable alternative vendor that can duplicate FEI’s functionality without incurring a switch‑cost estimate of $3.3 million.

Attached files

Key dates

Bids closed
5/5/2026
Duration
5 years

Last updated

Details

Award type
Single Award
Procurement
Sole Source
Industry
Information Technology and Software Development
NAICS
541511
Solicitation №
1317

Contract value

$2,501,414

The solicitation explicitly states an anticipated total cost of $2,501,414 for the five‑year contract. This figure is derived from the agency’s budget justification and matches the “Proposed new contract” line item in the FEI.com SSA Request summary. Because the award is a sole‑source, the amount is not the result of competitive bidding but of a cost analysis that compares the proposed spend to an estimated $3,347,500 switch‑cost for any alternative system. Therefore the best estimate of the contract’s value is $2.5 million.

AI estimate from the award documents

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