Manchester Public Schools issued a competitive solicitation for the provision of non‑certified substitute staff (paraeducators, secretaries, OT/PT, tutors with bachelor’s degrees, and food‑service workers) on an as‑needed, hourly‑billing basis. The contract runs from 1 Sep 2020 to 31 Aug 2022, with a firm‑price period for the first two years and a requirement to meet a 90 % daily fill‑rate. Substitutes must be fingerprinted, pass DCF background checks, and be supplied within 24 hours of a request. ESS Northeast, LLC was identified as the awarded vendor.