Flexible Spending Account (FSA) Request for Information (RFI)

The National Science Foundation (NSF) is seeking information from qualified vendors to administer its Flexible Spending Account (FSA) program for approximately 1,300 employees. The agency is looking for reliable program administration, regulatory compliance, responsive customer service, and user-friendly tools for enrollment, claims processing, and account management. Interested vendors are requested to provide responses to a set of questions to help NSF better understand industry capabilities, best practices, and potential acquisition strategies. Some key points to consider include: • Best practices and innovations in FSA administration • Information needed for proposal development • Evaluation criteria beyond price • Common challenges encountered when providing FSA administration services • Factors influencing proposal submission • Contract vehicles • Company information, including Unique Entity Identifier (UEI) and business size classification