Employee Assistance Program Services

The City of Waterbury is seeking a qualified vendor to deliver a comprehensive Employee Assistance Program (EAP) that supports the health, well‑being, and productivity of its municipal workforce and their immediate families. The contractor will provide confidential counseling, assessment, referral, training, and other support services on an ongoing basis, ensuring compliance with privacy standards and tailoring resources to employee needs. • Provide confidential counseling and mental‑health support for employees and immediate family members. • Offer assessment, referral, and crisis‑intervention services, plus training workshops on stress management, substance‑abuse, and work‑life balance. • Manage program administration, reporting, and compliance with applicable regulations for the duration of the contract.