Paratransit and Microtransit Services

Riverside Transit Agency (RTA) is seeking a qualified contractor to operate and manage its paratransit (ADA/Dial‑A‑Ride) and microtransit services under a firm‑fixed‑price contract. The award will be a three‑year base term with two optional one‑year extensions, potentially extending the relationship to five years. The contract will be funded in part by Federal Transit Administration (FTA) and State Transit Assistance (STA) funds, requiring compliance with extensive federal, state, and local regulations (Buy‑America, DBE, Title VI, drug‑free workplace, etc.). The contractor must provide full‑service operations—including vehicle provision, dispatch, call‑center support, maintenance, safety, training, insurance, and reporting—across the Riverside County service area. RFP materials must be submitted electronically via PlanetBids, and a pre‑proposal conference is scheduled for 28 Oct 2026. • Operate 84 paratransit vehicles and 8 microtransit buses, covering the UZA service area of Riverside County. • Deliver all management functions (project management, operations, safety, training, dispatch, call‑center, maintenance, insurance, reporting). • Contract value is not disclosed; pricing is firm‑fixed‑price with a variable‑rate component tied to passenger‑level and revenue‑hour changes. • Must meet performance standards (e.g., ≤ 15 min pick‑up variance for ADA rides, ≤ 60 min pick‑up for microtransit) and submit extensive monthly/annual reports.